Applicant criteria

  • People in Bristol, aged 18+
  • Who have made and followed up a complaint, either to their energy provider or another organisation
  • Who are confident and in-depth speakers and can discuss their experiences with their complaints at length

We are looking for people in Bristol who have experienced an issue/made a complaint to their energy provider, to take part in an in-person customer event, discussing the issues they have experienced and the process of their complaint being reviewed and actioned. This event will be a held as a panel discussion with other participants and our research clients, in front of an audience of other customers

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